Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
    Sat 8:00AM - 4:00PM
  • Sun Closed
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706-682-4323 | 201 Brennan Rd

INSURANCE QUESTIONS

INSURANCE QUESTIONS, Columbus, GA

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 706-682-4323 or make an appointment online!


What Our Customers Are Saying

Highly Recommended
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The guys here are so nice. I have been going here for years and although employees come and go like any other job, I have never experienced one bad person. Prices are great, I will always use them as long as they are in business.

, 01/13/2020

Fast and Courteous
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Fast, friendly service, and VERY reasonable prices!

, 11/29/2019

Friendly Staff
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Quick, Clean waiting area, Friendly, Honest people, prices not bad at all. $3.00 to leave the old tire. They even let my 3 little ones stay in the car. I wanted to leave them in the car because it was freezing outside although they do have a waiting area inside.

, 12/11/2019

Amazing Service
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Great deals and Jay always works with you. Rim repair, and now powdercoating work

, 07/23/2020

Fast and Courteous
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Great people, great service. Pretty quick too.

, 07/16/2020
  • Car Care Aware
  • Call Us For Service: 706-682-4323